EMPLOYMENT

ENTHUSIASTS AND GEARHEADS WANTED

If you’re passionate about cycling, we might have a position for you at Cane Creek. The environment in our North Carolina facility is progressive, fun and full of opportunity. So if you think you’re a good fit for Cane Creek, we want to hear from you. Here are several reasons why its a great idea to join the team:

  • On-site fitness area
  • Midday lunch rides
  • We are a company dedicated to being a steward for our community and environment
  • Passionate team members who love what they do
  • On-site bike shop
  • On-site pump track
  • Employee purchase perks
  • For the love of coffee, we keep you caffeinated all day!
  • Fido friendly facility
  • Training and advancement opportunities
  • We are employee owned.  Through the ESOP employees get to share in the growth of the company.
Cane Creek is an Equal Opportunity Employer and all applicants for employment are recruited, hired and assigned on the basis of merit, qualifications, and competence without discrimination because of race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, or any other legally protected status.  

 GENERAL EMPLOYMENT APPLICATION

If you are interested in a position at Cane Creek please submit a resume to hr@canecreek.com.

Open Positions:

Job Description – Suspension Technician

Reports to:  Suspension Manager   

Position Summary:

The Suspension Technician is responsible for the assembly process of Cane Creek suspension products. He/she will organize and execute the assembly of suspension products in the suspension assembly areas. The Suspension Technician is responsible for build and quality-related procedures and will execute quality checks on said procedures.

Responsibilities Include:   

  • Follow detailed assembly instructions, processes and procedures.
  • Lead the assembly in the suspension areas; providing guidance, training, and supervision over quality.
  • Comply with policies, guidelines, and regulatory requirements per the company.
  • Report problems with quality, processes, equipment and materials to Production Supervisor.
  • Maintain a clean and organized work area to facilitate manufacturing functions.
  • Attending informational meetings and trainings as necessary.
  • Document actions by completing production and quality forms.
  • Perform quality and procedure checks on a regular basis. Perform QC checks every on 30-minute cycles.
  • Perform first article and bill of materials (BOM) checks for any builds starting.
  • Input information into the ERP system, putting completed shocks and parts away as needed.
  • Troubleshoot problems with suspension products, work to find solutions to problems and provide training on those solutions.
  • Work with manufacturing engineer to develop and build procedures and providing training to assemblers.
  • Review production schedule to determine available parts for build orders.
  • Responsible for tracking disposables, wear items, and tools.
  • Process and sort Return Authorizations (RA’s) for the suspension rework team.
  • Maintain a strong working relationship with the Engineering and Quality Control departments.
  • Responsible for clearly communicating production needs to supervisor and related department leads.
  • Other duties as assigned.
  • Contribute to team effort by accomplishing related results as needed.

 

Job Description – Design Engineer

Reports to: Director of Engineering

Position Summary:

The Design Engineer is responsible for the support of all existing Cane Creek products and ensuring that the products continue to set and advance the industry standards and benchmarks. The Design Engineer will maintain and enhance existing products and continually improve processes associated with manufacturing, testing, sourcing, quality control, and customer service support. He/She will direct and coordinate for planning, organization, control, integration and completion of projects within the engineering department.

Responsibilities Include:

  • Refining and updating products throughout Cane Creek’s categories with creative and reliable designs
  • Creating original design work that involves manufacturability, capability, and material selection
  • Serve as a technical resource to other departments
  • Facilitating sourcing and/or fabrication of prototypes, first articles, as well as vendor relations and prototype testing
  • Identifying features/dimensions/parts, measurements and/or certification, and documentation of incoming parts and working with production to ensure that they meet specifications
  • Providing engineering support to production
  • Developing and executing quality project plans and timelines for product enhancements and refinements
  • Maintain related documentation (Standard Work Procedures, BOMs, Deviation Requests, Engineering Change Notices, etc.)
  • Researching and developing ideas and processes for new products
  • Planning and formulating engineering projects and organizing project staff and requirements
  • Reviewing product design for compliance with engineering principles, company standards and customer requirements, and related specifications
  • Coordinating activities concerned with technical developments, scheduling and resolving design and test problems
  • Using engineering principles to develop analytical models used to predict product performance

 

Minimum Qualifications:

  • BSME or equivalent
  • 5 – 8 years of previous experience
  • Experience with fluid systems (seals, bushings, etc.)
  • Professional level capabilities in 3D CAD software (Solidworks preferred) and PDM systems
  • Professional level experience with ERP systems and BOMs
  • Strong problem-solving skills
  • A love of cycling and industry knowledge is preferred
  • Valid Passport – domestic and international travel is likely

 

Job DescriptionSales Representative

Reports to: President

Position Summary:

The Sales Representative is responsible for maintaining and growing business with customers through a variety of account activities, exceptional customer support and the utilization of technical product knowledge. He/she will be responsible for achieving revenue objectives through penetration of existing accounts, acquisition of new accounts, and introduction/innovation of new products. The Sales Rep is responsible for strategically positioning and driving sales as a market leader. He/she will execute the sales strategies and activities that address current dynamics and are in alignment with overall goals to deliver volume, profit, and “brand health”.

Responsibilities Include:

  • Interact with customers/prospects for the purpose of marketing and selling, evaluating performance and strength, negotiating agreements, supporting customer product integration, and sales planning and forecasting.
  • Attend industry events to provide sales support, generate leads, evaluate sales activities, strategies, and strengths of competitors, identify new market and customer opportunities and evaluate the success and perception of Cane Creek products.
  • Establish, develop and maintain positive business and customer relationships. Maintain customer files and information in a database.
  • Generate ideas through a deep understanding of the sales process and dynamics resulting in accomplishing/exceeding sales goals.
  • Review and compare monthly sales results to goals and take corrective action where necessary and provide ongoing sales forecast and field intelligence required to adjust plan tactics as needed.
  • Provide sales input and forecasts for the annual planning process.
  • Present, promote and sell products using solid arguments to existing and prospective customers.
  • Recommend pricing programs to remain competitive. Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.
  • Define and lead strategies through coordination with business development, sales, marketing, and product management and engineering teams that will deliver innovative solutions for key customers and grow the business in line with company goals and objectives.
  • Identify and manage opportunities for sales process improvement.
  • Manage customer expectations and contribute to a high level of customer satisfaction.
  • Monitor customer, market and competitor activity and provide feedback on customer needs, problems, interests, competitive activities, and potential for new products.
  • Operate as an ambassador of Cane Creek Cycling Components. Positively represent the company and products serving as the face of the company.

Minimum Qualifications:

  • Bachelor’s degree and/or 3+ years of successful sales experience
  • Results-oriented with a proven ability to meet or exceed sales goals
  • Effective interpersonal and communication skills
  • The ability to take initiative and self-manage
  • Ability to establish and maintain strong internal and external relationships
  • Ability to present and sell to all levels of an organization
  • Strong customer-focused orientation
  • High energy team player with strong social skills
  • Willing to travel worldwide. A road warrior and hunter spirit
  • A love of cycling and industry knowledge is preferred

 

Job Description – Materials Handler

Reports to:  Inventory Coordinator   

Position Summary:

The Materials Handler is responsible for distributing raw materials to designated production work stations, performs inventory cycle counts, and assists in a variety of receiving and shipping functions to support inventory accuracy and production efficiency.

Responsibilities Include:   

  • Efficiently and accurately maintain the established material replenishment and delivery system within all production areas. This includes all production areas, shop areas, and the shipping/receiving area.
  • Perform accurate and thorough cycle counts of inventory items as directed by the Inventory Coordinator.
  • Assist with materials receiving and shipping via staging, sorting, counting, and restocking inbound shipments; collect and prepare outbound materials throughout various processes (specifically polished, anodized, and laser etched components).
  • Effectively communicate with the Inventory Coordinator any issues regarding low and/or missing inventory, inaccuracies, or other problems encountered.
  • Maintain the cleanliness, safety, and order of the warehouse areas and support the general organization thereof.
  • Attending informational meetings and training as necessary.
  • Disposal of obsolete and defective materials as needed.
  • Occasional small part production assembly via specific work order to support stock quantities of finished goods.
  • Facility maintenance as needed.
  • Other duties as assigned

Minimum Qualifications:

  • Experience with basic inventory control terms and methodologies, warehousing, and organization.
  • Excellent attention to detail and precision, with demonstrated ability to listen and follow specific instructions.
  • Sufficient math and computational skills, with the ability to organize and classify within complex organizational structures.
  • Ability to lift up to 50 lbs or more and continually move throughout the day.

 

Job Description – Assembler

Reports to: Production Manager   

Position Summary:

An Assembler is responsible for producing components by assembling parts and subassemblies. He/she will study instructions, specifications, and parts lists and gather parts, subassemblies, tools and materials to produce components. The Assembler will use a variety of tools, fixtures, work instructions, and test equipment to perform a series of operations to correctly assemble/test components.

Responsibilities Include:   

  • Follow detailed assembly instructions, processes and procedures.
  • Comply with policies, guidelines, and regulatory requirements per the company.
  • Report problems with quality, processes, equipment, and materials to Production Lead.
  • Maintain a clean and organized work area to facilitate manufacturing functions.
  • Attending informational meetings and training as necessary.
  • Document actions by completing production and quality forms.
  • Conserves resources by using equipment and supplies as needed to accomplish job results.
  • Facility maintenance as needed.
  • Pull parts for orders when needed.
  • Package and ship orders when needed.
  • Other duties as assigned.
  • Contribute to team effort by accomplishing related results as needed.
  • Contribute to the team by presenting ideas to improve processes and time management.

Minimum Qualifications:

  • Ability to read and comprehend procedures written in English.
  • Experience in a manufacturing facility.
  • A focus on quality and safety.
  • Good judgment and decision-making skills.
  • Results/goal-driven personality.