FACTORY DIRECT SERVICE

FACTORY DIRECT SERVICE

Did you know that your shock needs service every 100 hours of riding time (or annually) to stay in top performance shape? Cane Creek shocks are designed for long-term durability, and regular maintenance will ensure a long service life! If you ride in extreme weather conditions, the service intervals should be more frequent.

In addition to our Certified Service Centers worldwide, we are pleased to offer factory-direct Service to all of our customers and dealers. Our aim is to provide you with unequaled attention, service, and quality.

 

Factory Direct Service includes:

Complete tear down, cleaning, and rebuild of fork/shock
Installation of all new seals and of any running changes and updated parts since the shock was built
Oil change, vacuum-fill, and nitrogen recharge


DB Factory Service Rates:

DB INLINE, DB C-Quent, and DB AIR [IL]: $160 USD
DB COIL [IL]: $150 USD
DB AIR and DB AIR-CS: $195 USD
DB COIL and DB COIL-CS: $185 USD
+ return shipping

*Please note we no longer offer service on Cloud9 or AD series shocks. Seal kits for the Cloud 9 and AD 5/10/12 shocks can still be purchased here.


In addition, we currently offer the following upgrades that you can add to your service:

Black Damper Tube: Update the look with a new black outer damper tube below the cylinder head. Available for DB Air and DB Air-CS shocks with grey damper tube. Cost $25 additional

VALT spring: Receive 15% off the pricing of a new lightweight VALT spring when purchased with a service.

DB Inline to DB AIR[IL] Upgrade: Upgrade your DB Inline into the newer DB AIR[IL] during your in-house service. Click here for a PDF detailing the upgrades. Cost $225 total, plus return shipping

Call 800.234.2725 or email us at service@canecreek.com with any questions or fill our the form below to set up your appointment!