Menu

Double Barrel Technology

Tuning and Fit

Experience the
Double Barrel


CONTACT US

For service videos, product manuals, FAQ’s and technical specifications, please visit our Tech Center.

For other inquiries, please direct your email to one of the following locations or give us a call. Please note that we have limited staff and call volumes can be high during business hours. Thank you for your patience.

Warranty and Product Services:

Cane Creek Cycling not only supports a network of Certified Service Centers globally, but also provides Factory Direct Service.  For all information concerning the service or warranty of your Cane Creek Cycling Component please contact: service@canecreek.com

*If you are requesting service or warranty on a Cane Creek product, please include the following in your email: 

Contact Information - Phone Number and Email Address 
Mailing Address 
Cane Creek Product Serial Number 
The year/make/model of the bike the Cane Creek product is mounted on.
Date when/how the product was purchased (on bike, or aftermarket) 
Mention any specific issues with the product
For warranty consideration please include purchase receipt/invoice/etc.
 
 

Product Questions and Support:

For questions regarding Cane Creek products, including product specifications, legacy products and product compatibility, please contact: products@canecreek.com

Sales:

For assistance purchasing Cane Creek products or if you are a Cane Creek distributor or retailer, please contact: sales@canecreek.com

Sponsorship and Media Inquiries:

If you would like to be considered for sponsorship by Cane Creek please contact: sponsorship@canecreek.com

Please understand that we receive many requests for sponsorship and are only able to sponsor a very limited number of riders and events per year.

Live chat by BoldChat