Warranty Information

HEADSET WARRANTY

110-SERIES

Headsets in the 110-Series carry a 110-year warranty. Cane Creek warrants its 110-Series headsets for a period of 110-years from the original date of purchase. Any headset that is found to be defective in materials or workmanship will be repaired or replaced at the discretion of Cane Creek. This warranty applies to the original owner only. This warranty does not cover damage or failure resulting from misuse, abuse, alteration or other conditions judged by Cane Creek to be abnormal, excessive, or improper. It is mandatory that a Return Authorization Number (RA#) be obtained by calling Cane Creek (800-234-2725) before any product is returned. Additionally, a dated Proof of Purchase must accompany the product when returned. This warranty does not include bearings which are standard wear items and should be regularly inspected and replaced according to amount of use.

AER, ANGLESET, 40, 10, 5, AND AHEADSET® HEADSETS

Cane Creek warrants its headsets for a period of one year from the original date of purchase. Any headset that is found to be defective in materials or workmanship will be repaired or replaced at the discretion of Cane Creek. This warranty applies to the original owner only. This warranty does not cover damage or failure resulting from misuse, abuse, alteration, neglect, wear and tear, crash or impact, lack of maintenance or other conditions judged by Cane Creek to be abnormal, excessive, or improper. It is mandatory that a Return Authorization Number (RA#) be obtained by calling Cane Creek (800-234-2725) before any product is returned. Additionally, a dated Proof of Purchase must accompany the product when returned. This warranty does not include bearings which are standard wear items and should be regularly inspected and replaced according to amount of use.

 

SUSPENSION PRODUCTS WARRANTY

LIMITED ONE (1) YEAR WARRANTY ON SUSPENSION PRODUCTS

Subject to the limitations, terms and conditions hereof, Cane Creek warrants, to the original retail owner of each new Cane Creek suspension product, that the Cane Creek suspension product, when new, is free from defects in materials and workmanship. This warranty expires one (1) year from the date of the original Cane Creek suspension product retail purchase from an authorized Cane Creek dealer or from a Cane Creek authorized Original Equipment Manufacturer where Cane Creek suspension is included as original equipment on a purchased bike, unless otherwise dictated by requirement of law.

TERMS OF WARRANTY

This warranty is conditioned on the Cane Creek suspension product being operated under normal conditions and properly maintained as specified by Cane Creek. This warranty is only applicable to Cane Creek suspension purchased new from an authorized Cane Creek source and is made only to the original retail owner of the new Cane Creek suspension product and is not transferable to subsequent owners. This warranty is void if the Cane Creek suspension product is subjected to abuse, neglect, improper or unauthorized repair, improper or unauthorized service or maintenance, alteration, modification, accident or other abnormal, excessive, or improper use. Should it be determined, by Cane Creek in its sole and final discretion, that a Cane Creek suspension product is covered by this warranty, it will be repaired or replaced, by a comparable model, at Cane Creek’s sole option, which will be conclusive and binding.

THIS IS THE EXCLUSIVE REMEDY UNDER THIS WARRANTY. ANY AND ALL OTHER REMEDIES AND DAMAGES THAT MAY OTHERWISE BE APPLICABLE ARE EXCLUDED, INCLUDING, BUT NOT LIMITED TO, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR PUNITIVE DAMAGES.

SEATPOST WARRANTY

Thudbuster seatposts are warranted against defects in materials or workmanship for one year from the date of purchase. This warranty applies to the original owner only. At their discretion, Cane Creek will repair or replace any defective seatpost with the same or comparable model.

This warranty is void if the seatpost is damaged as a result of abuse, alterations, modifications, improper adjustment, lack of maintenance, crashes, or other conditions judged by Cane Creek to be abnormal, excessive, or improper. It is mandatory that a Return Authorization Number (RA#) is received (by calling Cane Creek) before any return is made. Additionally, a dated Proof of Purchase must accompany the seatpost when returned.

BRAKES & LEVERS WARRANTY

Cane Creek Cycling Components warrants its bicycle products for a period of 1 year from the original date of purchase. Any product that is found to be defective in materials or workmanship will be repaired or replaced at the discretion of Cane Creek. This warranty applies to the original owner only. This warranty does not cover damage or failure resulting from misuse, abuse, alteration, neglect, wear and tear, crash or impact, lack of maintenance or other conditions judged by Cane Creek to be abnormal, excessive, or improper. It is mandatory that a Return Authorization Number (RA#) be obtained by calling Cane Creek before any product is returned. Additionally, a dated Proof of Purchase must accompany the product when returned.

CONTACT POINTS WARRANTY

Cane Creek warrants its contact point products for a period of one year from the original date of purchase. Any product that is found to be defective in materials or workmanship will be repaired or replaced at the discretion of Cane Creek. This warranty applies to the original owner only. This warranty does not cover damage or failure resulting from misuse, abuse, alteration, neglect, wear and tear, crash or impact, lack of maintenance or other conditions judged by Cane Creek to be abnormal, excessive, or improper. It is mandatory that a Return Authorization Number (RA#) be obtained by calling Cane Creek before any product is returned. Additionally, a dated Proof of Purchase must accompany the product when returned.