You got questions? We got answers.
If you can’t find the answer to your question on the FAQ below, please reach out to us.
- BSA73mm Threaded
- Press Fit 92/89.5
- Press Fit 30 (Outboard Bearing Style Only)
- BB30 (Outboard Bearing Style Only)
- 392 EVO
Yes, but only with an outboard bearing style BB for a 30mm spindle.
eeWings are designed to be supported by bearing load at the ends of the spindle.
98.5mm, with zero preload.
170mm and 175mm.
3M 96 Scotchbrite, green color, Medium Duty Scouring Pad.
eeWings use a SRAM X-SYNC direct mount chainring interface.
No, spider designs specifically for SRAM cranksets will not work with eeWings. The chainring interface on the eeWings has an inverted bolt pattern relative to a SRAM crank and the spider will not connect properly to the eeWings.
eeWings do not require the use of pedal washers as the metal on metal connection between a pedal and an eeWings crank arm is safe without the need for washers.
eeWings have a 10-year warranty, limited to the original retail owner. This limited warranty does not apply to normal wear and tear, malfunctions or failures that result from abuse, improper assembly, neglect, alteration, improper maintenance, crash, misuse or collision.
The eeWings arms are Grade 9 Ti-3AI-2.5V, the hirth joint/chain ring interface, spindle, pedal inserts, fastening bolt and washer, preload bolt, and the three chainring bolts are Grade 5 Ti-6AI-4V Titanium.
The 1.75mm spindle spacer, and preload assembly (thread ring and spacer ring) are made of 7075 aluminum.
400 grams, this includes all items included in the assembly (arms, spindle, fastening bolt/washer, chainring bolts, spindle spacer, preload assembly).
Included with the eeWings is a small brown tube of Ti-prep. Installation instructions of the eeWings recommends the use of Ti-prep on all bolts threads and the spindle. However a standard petroleum grease can be used as well.
This is a common question. Please enter your bike into the website near the top of the page and visit the headset page of the products section of the website. If you can’t find your bike, please use this step-by-step guide to help you determine what size and standard your bike requires.
In most cases you can simply look at the top cover of the headset, all Cane Creek headsets are clearly identified with a model name in this area. OEM headsets may not have a model name or much information at all. In this case you may need to remove certain parts to measure your head tube in order to identify what you have. All Cane Creek models as of 2011 have Standardized Headset Identification System (SHIS) nomenclature marked on the cup for quick identification.
Cane Creek brought threadless headset technology to the bicycle industry in the early 1990s, beginning the revolution in fork and head-tube innovation. We held the patent for nearly 20 years, and during that time licensed the technology to qualified manufacturing partners around the world. Many of these partners elected to etch the “Cane Creek” name and the patent number on the top cover of the headset, in recognition of the license.
Regretfully, due to the sheer volume of headsets produced, we are unable to stock spare parts nor assemblies from these licensed headsets. For direct replacement, please visit your local bike shop, or contact us at 800-234-2725 and we can help you identify an equivalent Cane Creek product that will fit your bike.
While relatively straightforward, headset installation does require some mechanical knowledge of bikes and certain specialty tools. We suggest heading down to your local bike shop and letting a professional mechanic take care of your installation. But if you want to do it yourself… check out our instructional video on headset installation and reference your Owner’s Manual.
It’s a good idea to periodically check for good headset adjustment. There should be no looseness, play or knocking in the headset. If you detect any of these, then your headset should be adjusted. It’s a relatively simple, straightforward task and we’ve created a short video to walk you through the process.
Yes, all moving parts on your bike should be regularly serviced and your headset is no different. Check out our instructional video on headset maintenance for a quick walk-through.
In most cases yes, especially if your headset uses sealed cartridge bearings. The first step is identifying the model of your headset. Cane Creek branded headsets should have model names that can be referenced for replacements. If your headset is the OEM or factory installed headset it is usually necessary to upgrade to a new unit.
In most cases, yes. However; with the introduction of certain models from Cane Creek, tapered forks can be run in two straight head tubes. The classic 1.5” head tube has an inside diameter (ID) of 49.61mm, with use of our ZS49/28.6 TOP assembly, a tapered fork can be used instead of the straight 1.5” that head tube was intended for. With the EC44/40 Bottom assembly, non tapered 1 1/8” head tubes with a 44mm ID can utilize a tapered fork as well.
Cane Creek was the first headset company to offer a tapered solution for 1-1/8″ head-tubes. Called XX-44, this bottom assembly enabled the use of 1-1/8″ to 1.5″ tapered forks on straight, 44mm head-tubes. This gave consumers more options, and frame designers more flexibility when creating the perfect ride.
Due to the popularity of the design, the EC44/40 (External Cup for 44mm head-tube, 40mm crown race seat) Bottom is now available in both the class-leading 40-Series and the premium 110-Series of headsets. This tapered solution fits 44mm head-tubes only; a “traditional” 1-1/8″, 34mm version is not available.
Please note: Nominal insertion bore depth for 44mm head-tubes is 9mm. EC44/40 requires an insertion depth of 15mm. Park Tool Reamer 788 should be used with the supplied spacer to reach the 15mm bore depth for EC44/40 Bottoms.
Yes you can. We make our 52/40mm crown race available with some extra height. There’s a 3mm and a 6mm version. Both are available on our Headset Parts & Accessories page under “Solutions.”
The gold-colored Interlok® Filler Ring fits into the top-most Interlok groove in your cockpit setup to provide a flat surface for placement of a non-Interlok-compatible stem. This could be the headset top cover (as supplied) or the top-most Interlok spacer in your spacer stack. It is not placed inside the headset. (Note that the Interlok Filler Ring is not necessary for placement of a non-Interlok stem with Interlok top covers or spacers.)
If you need a replacement Interlok® Filler Ring, head on over to our Headset Parts & Accessories page. You’ll find them under every series headset and in the “Solutions” section to boot.
No, but here’s why you might want to consider doing so. Our patented Interlok spacer design provides solid interface between the top cover and spacer stack; and our “Scalloped” spacers shave 25% in weight off a standard alloy spacer stack.
We sure do. It is an ICBM – IS44.8/28.6/H8.5 | IS44.3/30. Since it’s a standalone product that doesn’t fit into the rest of our headset series families, we’ve tucked this one away in our “Solutions” section of our Headset Parts & Accessories page. And we’ve got replacement bearings there as well.
The AngleSet requires a minimum head tube Inside Diameter (ID) of 44mm. If your frame has an ID of 44mm or larger on both the top and bottom it is AngleSet compatible. Certain head tubes will only be able to utilize a straight 1 1/8” steerer with the AngleSet (see our S.H.I.S. poster).
Cane Creek has engineered, designed and tested Angleset in partnership with a variety of frame manufacturers, up to 1.5 degrees of offset. We don’t recommend building configurations beyond what is offered in stock assemblies.
Helm is a completely new product from Cane Creek, and has a different approach to damping relative to our Double Barrel technology. Because a leverage ratio is applied to a rear shock within the rear suspension design of a frame, and a fork has no leverage ratio (body weight directly applies to the fork’s travel), a rear shock experiences around three times the amount of damping forces that a front fork experiences. Therefore, Double Barrel technology for rear shocks doesn’t provide the same type of benefit for front forks.
Helm’s damper is a closed cartridge mono-tube design that provides control of high speed compression, low speed compression, and rebound.
Helm forks are set from the Cane Creek Factory at 160mm of travel, but are optimized for travel settings between 170mm and 140mm of travel. Internal 10mm travel adjustment spacers (2) are included with every Helm fork. Travel can be increased to 170mm and decreased down to as low as 100mm, with the installation of seven 10mm travel spacers.
Travel adjustment must be performed internally. Instructions for this procedure can be found within the Helm instruction manual included with every fork as well as service videos on canecreek.com. It
is recommended that an experienced mechanic perform the procedure. Travel adjustment can be performed at home with the use of 13mm, 18mm, and 22mm wrenches.
Helm 170mm forks weigh 2070 grams (4.56 pounds).
Helm is available in a matte black finish with white/grey decals and key gold anodized parts. For a limited time, a matte blue version is available for Helm with orange/teal/red decals and key black anodized parts.
There will be only 300 Blue Launch Edition Helm forks available for purchase.
Helm forks are only available in 15mmx110mm BOOST spacing with traditional end caps.
Yes, a non-Boost front wheel can be used with the proper spacer adapter kit.
No, adapter kits are specific to wheel models. Please see your wheel manufacturers’ specifications. Options can be found at wheelsmfg.com
Helm’s air spring curve is adjusted internally by an indexed rod and static piston assembly, no additional parts need to be purchased/installed to perform this change. Air volume can be adjusted by removing the air valve assembly out of the left leg of the fork using a 30mm wrench and moving the static piston up or down the indexed rod to achieve the proper spring curve.
Yes, the D-LOC thru-axle system is unique to Helm.
No, Helm’s D-Loc axle must be used on Helm forks, using any other axle system will void its warranty.
The maximum tire size is listed as 27.5×2.6in. But always check tire clearance with no air in the fork at full compression.
Helm is currently only available with standard offsets.
51mm – 29/27.5+ HELM
44mm – 27.5 HELM
Helm retail price is $1,100 USD.
All Cane Creek suspension products, including Helm, have a limited one (1) year warranty, subject to limitations.
Helm forks are 7-way adjustable: 10 positions of high speed compression , 20 positions of low speed compression, 15 positions of low speed rebound, 8 positions volume reduction, independent positive and negative air chambers. And internal travel adjustment.
Yes, for best performance, Cane Creek recommends a Fork Lower service for every 50 hours of use. Additionally, a Full Fork air spring and damper rebuild performed by a Cane Creek authorized service center for every 100 hours of use.
During inflation through the air valve on the left leg of the fork, an additional step is required for properly setting sag with appropriate negative air pressure. Charging the air valve only adds air to the positive chamber of the air spring. To inflate the negative air chamber, charge the air valve of the positive chamber at the top of the fork, a button on the bottom of the left leg opens a valve and transfers air from the positive air chamber to the negative air chamber.
Because the two air chambers are isolated, the rider can set different air pressures in the differing chambers for the desired feel. First, inflate the positive air chamber, then press the negative air chamber equalizer button. Once the two air chambers have the same amount of pressure, either increase or decrease the amount of air in the positive chamber. The negative air chamber will remain at the original psi relative to the change in positive air pressure.
Yes, Cane Creek offers 18 different shims to fit the 27.2mm eeSilk Post into seat tubes ranging from 28.6mm to 31.8mm
Both oval and round, carbon and alloy seat rails are compatible with the eeSilk Post
The Thudbuster is an elastomer-based suspension system. The elastomers are constructed of a special blend of polyurethane in five different durometers (stiffnesses). Each elastomer is centrifuge-cast at 300 times the force of gravity to ensure the best quality and highest durability possible.
Yes. Every new Thudbuster ST & LT seatpost includes a set of elastomers – Soft (#3), Medium (#5), and Firm (#7) – to fit your weight and riding style. For really light and heavy riders, we also make Extra Soft elastomers (#1) and Extra Firm elastomers (#9). All elastomer options are available on our Seatpost Parts & Accessories page.
The Thudbuster follows standard seatpost diameters. Different bicycles require different diameter seatposts. To find out the diameter of your seatpost, you must remove the seatpost from the bicycle frame and look for the size, which is stamped just below the “Minimum Insert” line toward the bottom. The number will be a three-digit number (such as 26.8 or 27.2 or 31.6). If you are unable to read the size, you may need to take the seatpost to your local bike shop and have them measure it using calipers.
No. The Thudbuster is a complete seatpost that replaces your existing seatpost.
The suspension mechanism requires at least 144mm (LT)/98mm (ST) from the saddle rails to the bicycle frame. This is a reasonable clearance that almost all riders with a properly sized frame will have.
Yes. The Thudbuster uses a typical saddle-clamp mechanism, allowing you to use any saddle that has the standard double-mounting rail design.
The two sizes of the Cross Top levers are listed by the size of clamping portion of the handlebar, this does not reflect the actual size of the clamp on the brake lever. All road (drop) bars taper from the canter portion of the bar to a smaller diameter, this narrower section of the bar is the intended position for the lever. Therefore the lever can be purchased based on the clamp size of your bars and should fit the bar on the narrower section.
The reach is adjustable from 47 to 57mm.
Yes, the SCR-5 levers create enough cable pull for linear pull brakes. The SCR-5 is not compatible with V-brakes or mechanical disc brakes. Note: Avid’s BB5 Road Disc brake is compatible with the SCR-5 lever.
Drop V levers are not compatible with standard road or cantilever brakes. They must be used with linear pull brakes such as V-brakes. They are also compatible with mechanical disk brakes.