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If you can’t find the answer to your question on the FAQ below, please reach out to us.
In most cases you can simply look at the top cover of the headset, all Cane Creek headsets are clearly identified with a model name in this area. OEM headsets may not have a model name or much information at all. In this case you may need to remove certain parts to measure your head tube in order to identify what you have. All Cane Creek models as of 2011 have Standardized Headset Identification System (SHIS) nomenclature marked on the cup for quick identification.
This is a common question. Please enter your bike into the website near the top of the page and visit the headset page of the products section of the website. If you can’t find your bike, please use this step-by-step guide to help you determine what size and standard your bike requires.
Cane Creek brought threadless headset technology to the bicycle industry in the early 1990s, beginning the revolution in fork and head-tube innovation. We held the patent for nearly 20 years, and during that time licensed the technology to qualified manufacturing partners around the world. Many of these partners elected to etch the “Cane Creek” name and the patent number on the top cover of the headset, in recognition of the license.
Regretfully, due to the sheer volume of headsets produced, we are unable to stock spare parts nor assemblies from these licensed headsets. For direct replacement, please visit your local bike shop, or contact us at 800-234-2725 and we can help you identify an equivalent Cane Creek product that will fit your bike.
Helm is a completely new product from Cane Creek, and has a different approach to damping relative to our Double Barrel technology. Because a leverage ratio is applied to a rear shock within the rear suspension design of a frame, and a fork has no leverage ratio (body weight directly applies to the fork’s travel), a rear shock experiences around three times the amount of damping forces that a front fork experiences. Therefore, Double Barrel technology for rear shocks doesn’t provide the same type of benefit for front forks.
Helm’s damper is a closed cartridge mono-tube design that provides control of high speed compression, low speed compression, and rebound.
Helm forks are set from the Cane Creek Factory at 160mm of travel, but are optimized for travel settings between 170mm and 140mm of travel. Internal 10mm travel adjustment spacers (2) are included with every Helm fork. Travel can be increased to 170mm and decreased down to as low as 100mm, with the installation of seven 10mm travel spacers.
Travel adjustment must be performed internally. Instructions for this procedure can be found within the Helm instruction manual included with every fork as well as service videos on canecreek.com. It
is recommended that an experienced mechanic perform the procedure. Travel adjustment can be performed at home with the use of 13mm, 18mm, and 22mm wrenches.
Helm 170mm forks weigh 2070 grams (4.56 pounds).
Helm is available in a matte black finish with white/grey decals and key gold anodized parts. For a limited time, a matte blue version is available for Helm with orange/teal/red decals and key black
There will be only 300 Blue Launch Edition Helm forks available for purchase.
Helm forks are only available in 15mmx110mm BOOST spacing with traditional end caps.
Yes, a non-Boost front wheel can be used with the proper spacer adapter kit.
No, adapter kits are specific to wheel models. Please see your wheel manufacturers’ specifications. Options can be found at wheelsmfg.com
Helm’s air spring curve is adjusted internally by an indexed rod and static piston assembly, no additional parts need to be purchased/installed to perform this change. Air volume can be adjusted by removing the air valve assembly out of the left leg of the fork using a 30mm wrench and moving the static piston up or down the indexed rod to achieve the proper spring curve.
Yes, the D-LOC thru-axle system is unique to Helm.
No, Helm’s D-Loc axle must be used on Helm forks, using any other axle system will void its warranty.
The maximum tire size is listed as 27.5×2.6in. But always check tire clearance with no air in the fork at full compression.
Helm is currently only available in 27.5 inch tire size. 29 inch tire size Helm forks will be available in the future.
Helm retail price is $1,100 USD.
All Cane Creek suspension products, including Helm, have a limited one (1) year warranty, subject to limitations.
Helm forks are 7-way adjustable: 10 positions of high speed compression , 20 positions of low speed compression, 15 positions of low speed rebound, 8 positions volume reduction, independent positive and negative air chambers. And internal travel adjustment.
Yes, for best performance, Cane Creek recommends a Fork Lower service for every 50 hours of use. Additionally, a Full Fork air spring and damper rebuild performed by a Cane Creek authorized service center for every 100 hours of use.
During inflation through the air valve on the left leg of the fork, an additional step is required for properly setting sag with appropriate negative air pressure. Charging the air valve only adds air to the positive chamber of the air spring. To inflate the negative air chamber, charge the air valve of the positive chamber at the top of the fork, a button on the bottom of the left leg opens a valve and transfers air from the positive air chamber to the negative air chamber.
Because the two air chambers are isolated, the rider can set different air pressures in the differing chambers for the desired feel. First, inflate the positive air chamber, then press the negative air chamber equalizer button. Once the two air chambers have the same amount of pressure, either increase or decrease the amount of air in the positive chamber. The negative air chamber will remain at the original psi relative to the change in positive air pressure.
Drop V levers are not compatible with standard road or cantilever brakes. They must be used with linear pull brakes such as V-brakes. They are also compatible with mechanical disk brakes.
Yes, the SCR-5 levers create enough cable pull for linear pull brakes. The SCR-5 is not compatible with V-brakes or mechanical disc brakes. Note: Avid’s BB5 Road Disc brake is compatible with the SCR-5 lever.
The reach is adjustable from 47 to 57mm.
The two sizes of the Cross Top levers are listed by the size of clamping portion of the handlebar, this does not reflect the actual size of the clamp on the brake lever. All road (drop) bars taper from the canter portion of the bar to a smaller diameter, this narrower section of the bar is the intended position for the lever. Therefore the lever can be purchased based on the clamp size of your bars and should fit the bar on the narrower section.