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FAQs: Who We Are Print E-mail

Where is Cane Creek located?

Cane Creek Cycling Components is located in Fletcher, North Carolina, in the mountainous western part of our home state. Our native Blue Ridge Mountains have some of the most rugged terrain and highest peaks of the Appalachian range. There are two renowned national forests, Pisgah and Nantahala, and the city of Asheville is about 10 miles away. There is also a Cane Creek—it's a stream that runs by our office and also the name of the valley and road where our office is located.

What is your mailing address?

Cane Creek Cycling Components, 355 Cane Creek Road, Fletcher, NC 28732.

What is the history of Cane Creek?

Cane Creek started in 1995. Our first product line had brakes, headsets, hubs, and shocks. Our original air-shock design gradually won over a suspension universe that was in thrall to coil shocks. In early 1997, we took over the Cronometro wheel from its creator and re-christened it the Cane Creek Crono wheel. Before long, Crono wheels were widely acclaimed in the market and formed the heart of our product line, alongside our AD shocks and threadless headset. While we have continued to assert our leadership in those three product categories, we have expanded into other areas that can benefit from a dose of our "technology that makes sense." In 1999 we acquired the Thudbuster suspension seatpost and have since upgraded its patented design to provide what has been called the "ultimate upgrade for hardtails." We also have developed the Direct Curve line of MTB braking components. As you can see from this Web site, our core products are wheels, shocks, headsets, suspension seatposts, brakes, with accessories and apparel in a supporting role.

What's the creature on the Cane Creek logo?

It's a juvenile five-lined skink, a type of skink native to most of the eastern and southern United States and frequently spotted in our native western North Carolina. Skinks are a group of smooth, shiny, alert and active lizards that are difficult to catch and hold. Their tails break off very easily! Newly hatched five-lined skinks and juveniles have five yellowish to white stripes on their back and bright blue tails. Adults generally lose the bright coloration.

Do you make your components at your own facility?

Yes. Most major Cane Creek components are designed and assembled by us at our headquarters, including shocks, wheels and high-end threadless headsets. The hands-on workmanship assures us and you of the highest quality control and also reduces the time between a component's date of manufacture and the day it's on your bike. We have a great deal of pride in being a US company that maintains the highest standards of manufacturing excellence. It's another reason we stand behind what we make.

Where can I buy Cane Creek components?

If you are a consumer, you're likely to find Cane Creek components at bike shops, particularly those that deal in performance equipment. If you live in the USA and need help locating a dealer, use our Dealer Search. If you live outside the U.S., you may contact the Cane Creek distributor in your nation for the name of a shop near you. If you represent a bike shop, contact Cane Creek for info on your nearest distributor.

Can I buy directly from Cane Creek?

In general, Cane Creek does not sell components directly to consumers. To find a dealer near you, please user our dealer locator tool. If for some reason you are having trouble finding a Cane Creek retailer, please let us know and we will help you contact a shop. We do offer consumer-direct sales for Cane Creek apparel, accessories, hard-to-find replacement parts, and occaisional sales of limited or discontinued components.
 
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Cane Creek Cycling Components