Let’s talk tech!

Cane Creek employees sitting at table with Professional Bicycle Mechanics Association president James Stanfill

Cane Creek presents technical clinics to professional bike mechanics at Professional Bicycle Mechanics Association Technical Workshop in Atlanta, GA


A bunch of people sitting in chairs in a conference room

The Professional Bicycle Mechanics Association, led by president James Stanfill, exists to promote, develop, and facilitate the education of professional bicycle mechanics. Throughout the year, PBMA hosts several Technical Workshops in key locations to provide mechanic professionals with 27 hours of continuing education sessions in addition to opportunities for professional development and networking. Major industry brands from every segment of the cycling industry are invited to attend to showcase and educate professionals on proprietary products, tools, and technologies. Cane Creek’s Alex Dawson (Technical Sales Engineer) and Andrew Slowey (Manager of Rider Engagement) hit the road to educate attendees at the Atlanta workshop on January 7th-10th, 2019.

Alex and Andrew not only work around Cane Creek products every day, but they’re also riders (real riders). This gives them a unique and intimate knowledge of the products that they were able to impart upon attendees in each of six classes over the 3-day workshop. Andrew recalls, “The participating mechanics were grouped into teams of 6-8 and given a scheduled that consisted of 3 full days of educational classes.  Each presenting company in attendance was able to tailor their class approach to most effectively use the time allotted.”

Considering that Cane Creek Cycling Components offers a wide array of products ranging from ultra lightweight headsets, brakes and seatposts to Enduro World Series-ready front and rear suspension and nearly indestructible titanium cranks, Alex and Andrew agreed that preparing to cover a wide range of information, field a cornucopia of questions, and build excitement around proprietary tech was key to a successful course itinerary. They dialed in focus on basic proprietary technologies and product features, but also shared their favorite “tips and tricks” to engage both experienced, tech-savvy mechanics as well as mechanics less familiar with Cane Creek’s products. In addition, Alex and Andrew were able to share the passion all Cane Creek employees have for creating great products.


Andrew says, “It’s awesome that nearly every employee of Cane Creek rides bikes, and we feel it shows in the products we make, the culture we uphold, and the progress we make as a company.”


Alex and Andrew share a few of their favorite tech tips below, but we encourage to you seek the help of your local Cane Creek dealer for bike/product fitment or adjustment questions and a Cane Creek Certified Service Center or our Factory Direct Service Center for all fork and shock service.



  1. Alex “Mr. Safety” Dawson always says:Before removing the HELM’s lowers, always remove the air from the positive and negative air springs.  This can be done by simply pushing the negative air charge button while simultaneously releasing the air from the forks air valve.
  2. While performing a travel change on a HELM Air: After unthreading the air seal head, do not pull the air piston past the threads located within the stanchion tube. Also, during reinstall, remember to adhere to the air seal head torque specs.
  3. A good way to test the quality of a shock’s DU (or Norglide) bushings: Remove the shock from the frame. If you can easily rotate the shock’s reducer hardware with your fingers, you should install new bushings. The DU bushings that lie between your shock’s end eye and the reducer hardware exist to protect internal components to the shock and are the intended wear points, thus they are designed to be easily replaceable.




  1. Understanding the format in which the Standardized Headset Identification System (S.H.I.S) is written will not only allow you to correctly identify the required headset for a particular frame, but also to correctly identify the fork steerer dimension. For example a frame with a straight chamberless headtube requiring a ZS44/28.6[]EC44/33 headset also requires a fork with a 28.6mm to 33mm tapered steerer, more commonly referred to as a 1 ⅛ to 1 ¼.
  2. If a customer walks into your shop with a pair of eeBrakes installed on his or her bike, the easiest way to identify the newest Generation 4 eeBrake is the black torsion spring that spans the front face of each brake. Even the new chainstay specific direct mount received this (among many more) updates with the 4th generation eeBrake!The stronger black springs increase the amount of feel and modulation during heavy braking, especially on frames with less than ideal cable routing.
  3. The rider’s saddle position should be carefully accounted for when setting up any of Cane Creek’s Thudbuster or eeSilk all road suspension seatposts.  Saddle offset and height may need to be adjusted to compensate for suspension sag. The parallel design of the links that make up each post means that suspension movement doesn’t interrupt the rider while pedaling.


Cane Creek enjoyed and is grateful for the time spent with the mechanics who attended the Professional Bicycle Mechanic Association Technical Workshop in Atlanta.  Alex and Andrew hope that class discussions helped all attendees to become even more confident while identifying, installing, servicing, and using Cane Creek products.


For more info on the PBMA check out, visit https://www.probma.org
Photos provided by PBMA/Jesse Capsten.

To find out more about Andrew, Alex and the rest fo the Cane Creek family, visit Our Team.



Frothing for more? Tune in to our Instagram, Facebook, and YouTube channel to learn more about Cane Creek products, tech tips, and the people behind the components.


DOUBLE BARREL Climbing Efficiency


CS is the most innovative climbing feature available and is now standard on all  Cane Creek CS & IL Double Barrel shocks.   This proprietary climbing feature (patent-pending) for Double Barrel shocks alters the entire low frequency dynamic response of the shock to specifically address the demands of ascending on a bicycle.


CS is a selectable climbing mode on Double Barrel shocks that allows the rider to retain the advantages of a fully-suspended bike while climbing, without unwanted suspension motion.  CS is not your conventional pedal-platform as it adjusts both LSC and LSR.  By selectively tuning both compression and extension phases when climbing, the shock maintains better traction and control while enhancing pedaling efficiency through the shock’s entire travel.


The strength of CS lies in the fact that it provides climbing-specific chassis damping in both compression and rebound.  The result is better rear-end traction and connection with the trail while minimizing annoying pedal-induced bob.  Simply put – the rider is less fatigued and more comfortable.  Traditional climbing “platforms” only deal with one half of the climbing dynamics, and thus require the rider’s body to respond to the minimally damped rebound forces that are common during technical climbing.


The Climb Switch changes the low speed damping of Double Barrel shocks in one simple switch, to optimize suspension dynamics during climbing.  It does this by turning on and off a set of internal ‘climbing circuits’ that are accessed when CS is engaged.  Cane Creek tunes the ‘climbing circuits’ specifically for the demands of off-road climbing to achieve improved pedaling efficiency with less chassis motion. When the rider is ready to descend, with the flip of CS, the shock returns to the traditional low-speed circuits of the Double Barrel.

To best illustrate the advantage of CS, we created the animation below using real data from dyno plots of a shock with CS off and then with CS on.


The CS feature on DB shocks completely alters the low-speed damping character of the shock.  That is, CS changes compression and rebound damping simultaneously to mitigate unwanted chassis motion while climbing without compromising the traction and control one expects from a modern suspension bike. Other shocks with climbing specific adjustments only alter the compression behavior of the shock with no impact on rebound.  The Dyno Chart below illustrates the the action of the DBair with CS ON and CS OFF as compared to the competition.  A damper generates force in opposition to velocity.  As velocity increases, so too does the force generated by the damper.


The horizontal axis of this graph shows shaft speed (velocity).  Negative velocity indicates the shaft is moving into the shock (compression) while positive velocity is extending the shock (rebound).  The vertical axis represents force.   Positive force is the force generated to resist compression and conversely negative force is the force generated to resist shaft extension (rebound force).  In a nutshell, the upper left quadrant is compression, the bottom right is rebound.  As velocity increases (moves away from the middle) the force increases.


The grey line is a graph of a shock with CS Off and is indicative of a typical Double Barrel damper at a mid-range setting.  The orange line is the CS ON setting and is much steeper than the grey line.  This indicates that for the same shaft speed, the CS ON setting develops more force.  In other words, the CS ON setting is stiffer and resists movement more than the CS OFF setting and both compression and rebound are affected.  For the rider, this translates into better traction and control at low speeds.


The red line is a competitor’s shock with the climb feature on and the blue line is the competitor’s climb feature off.  Most notably, the rebound curve overlaps because there is no change in rebound damping.  The compression curve is steeper because our competitors require more compression damping to make a bike feel efficient by limiting the suspension movement. The rider’s body is then required to respond to the minimally damped rebound forces and can experience less traction, less control and more fatigue.

CS stabilizes the suspension during both phases of the shock’s travel – so your full suspension bike can be a full suspension bike all the time.

HELM Fork Price Adjustment

We’re pleased to announce that, beginning today, Cane Creek is adjusting the retail price on the HELM suspension fork from $1,100 USD to $899 USD.

Our guiding principle at Cane Creek is “We believe that riding bikes makes life better – so we work to make riding bikes better.” Part of making bikes better is making our product as accessible to as many riders as possible while maintaining the standard of excellence that we’ve set for ourselves. So, in order to give as many riders as possible the opportunity to ride this amazing fork, we’ve worked to reduce its retail price.

In the eighteen months since the HELM was released, the fork has received overwhelmingly positive reviews from the cycling media and riders alike – appearing on several editors’ choice lists and dream builds. The results of this success have allowed us to pay off some initial costs, such as tooling, that were required to bring the HELM to production. Also, as is the case with any hand-assembled product, we have become more efficient at producing the HELM over the last year and a half. Those efficiencies translate into cost savings.

We could choose to add those cost savings to our bottom line, but we would rather pass them on to our customers and get more riders on a better fork.

That’s it. There are no catches or fine print.

There will be no changes to parts, design or the production process used to make the HELM as a result of this price change. This is the same outstanding fork so many riders and reviewers have raved about over the last eighteen months.

We’re a small, employee-owned company made up of people who love to ride bikes, and we love the idea of more people being able to ride the HELM. So get out, go ride a bike and thanks for supporting Cane Creek.


Announcing 1X and 2X 110 BCD Crank Spiders For eeWings

Cane Creek Crank Spiders

We’re happy to announce the upcoming release of both 1x and 2x crank spiders for 110 BCD chainrings. The spiders are optimized to fit Cane Creek’s eeWings cranks,  adding more options for riders on the critically acclaimed titanium cranks.

The spiders will allow direct-mount cranks, such as the eeWings, to accommodate 110 BCD chainrings in both 1x and 2x configurations. 2x drivetrain configurations allow for more gear options during a ride while 110 BCD 1x chainrings are typically available in larger sizes than their direct-mount counterparts – both of which are highly desirable to gravel, all-road and traditional road riders.

“With the addition of these spiders you will be able to run your eeWings cranks in configurations suitable for everything from enduro mountain biking to traditional road cycling. It adds more versatility to what is already an outstanding product and helps get more riders on these amazing cranks.” – Sam Anderson, Product Manager 

The spiders are fully machined from 7075 series aluminum with a black anodized finish and minimal laser etching and weigh in at 50 grams for both 1x and 2x versions. They will be available for purchase in December 2018 and will retail for $49 USD.

Quick Q&A with Courtney Smith

Cane Creek exists and excels because of its people. And those people make up the all important culture at the company. So what does it take to make sure we have the right people and those people have what they need to succeed? We sat down with our own Courtney Smith to find out just that.

Name, rank & serial number?

Courtney Smith, Director of People & Culture

How did you land at Cane Creek?

Persistence. My husband and I relocated to Asheville and I wanted to get a job in the outdoor/cycling industry. I just started searching companies in the area and luckily Cane Creek was hiring an HR Manager.

In a nutshell, what is a “Director of People & Culture?”

The Director of People & Culture serves as the liaison between the company and the employees. I make sure that the company is taking care of the employees and providing the best possible work environment for everyone here and likewise I make sure that the employees are taking care of the company. People are our most important asset. Cane Creek can’t function without our employees and most people need to work so I try to make sure that our employees enjoy their jobs and are helping to make Cane Creek as successful as possible.

“Culture” is not just a word thrown around at Cane Creek, is it? What makes culture such an important part of the company?

Culture is a flexible concept. Companies are constantly changing and adapting and so should the culture. As a company, we recognize and understand that so our culture is always adapting. We adapt to new trends, new passions, new benefits, new employees, new products, etc. etc. We are a company made up of 44 different personalities but we all share the same goal and similar interests so we use those similarities and common goals to build our culture. We want all of our employees to enjoy coming to work everyday so we strive to make sure that this is a place that people don’t mind coming back to on a Monday morning.

It also doesn’t hurt that everyone here is pretty passionate about what they do and the products that we make. With the right people, the culture just kind of falls into place.

How, in your role as Director of People & Culture, do you help maintain and foster that all important culture?

Our culture plays a role in the type of people that we hire and the people that we hire play a role in our culture. So it is important that when we add people to our team we are looking for people that already fit into our existing culture and will add value and help our culture continue to grow and evolve. I maintain and foster that culture by making sure that we have the best possible people here. Everything else, all of the “traditional” culture things are just fun enhancers. We have free coffee, an on-site gym, excellent benefits, competitive wages, generous time off policies, flexibility, lunch rides, on-site bike shop, pump track, industry discounts, dog-friendly, and much more!!!!!!

So this isn’t just some marketing department mumbo jumbo?

I assume most things the marketing department does equates to some kind of mumbo jumbo. That’s why I don’t answer to them. Except for this Q&A. But no, the people and culture here at Cane Creek goes way beyond any marketing slogan.

Speaking of the marketing department, what’s it like sharing an office wall with Cane Creek Marketing Coordinator Extraordinaire Andrew Slowey?

It’s like sharing a wall with a lost puppy. Sometimes he’s cute and sweet and other times he comes in dirty and lost. Most of the time he’s begging for food but at the end of the day somehow you always just want to pat him on the head and tell him that he’s a good boy.

OEM Partner Highlight – Litespeed


Over 30 years ago, we started listening to cyclists who wanted something strong and durable, yet light and agile. It was a tall order, but our team of designers was up for the challenge. While the rest of the industry scratched their heads, a new breed of bikes was born in Chattanooga, Tenn. We discovered a new way to work with titanium and created a new and exciting cycling experience.” – Litespeed

Production of the new Litespeed T1sl at the American Bicycle Group in Tennessee.


What’s the best way to protect quality and design standards? By building a talented team and keeping it intact.

Surprise Me 2018 – Speedvagen


Surprise Me 2018 is here. Inspired by surfing. Loose washed lines are paired with hardline graphics in transparent colors. Its raw and subtle, yet still is without a doubt a #Speedvagen Racing Machine.




We do each SM scheme for one year and then it goes in the vault. In a given year, we end up building and painting a handful of SM’s for riders on nearly every continent. The fifteen to thirty Surprise Me owners from a given year have a kinship with each other. Surprise Me owners as a whole have a connection with each other. Risk taking. A little rebellious. Doesn’t take stuff too seriously. Likes to shred.

Find out more about the Speedvagen Surprise Me 2018 Design* here

*You have from now until the end of the year put in your deposit for any 2018 bike with a Surprise Me paint scheme.


Pink Headsets


Limited Production Order Deadline: October 5th

The precision, quality, and performance you have ridden with for years is now available in PINK!

Now until October 5th Cane Creek Cycling Components is offering a limited production run of our 110 Series and Slamset headsets in an anodized pink colorway. Thoroughly compliment the performance and beauty of the El Rosado edition eeBrakes set.

These headsets will be produced based on demand and will ship in December 2018

Don’t miss out!

Order your Pink 110 Series or Slamset headset and spacers now.


Slamset S.H.I.S

IS41/28.6/H4.6 (Top) |  IS52/40/H1 (Bottom) 

IS42/28.6/H4.6 (Top) |  IS52/40/H1 (Bottom) 

ZS44/28.6/H2 (Top) |  EC44/40/H12 (Bottom) 

ZS44/28.6/H2 (Top) |  ZS56/40/H4 (Bottom) 

110 Series S.H.I.S

EC34/28.6/H16 (Top) |  EC34/30/H12 (Bottom)

IS41/28.6/H9 (Top) |  IS52/40/H1 (Bottom) 

IS42/28.6/H9 (Top) |  IS52/40/H1 (Bottom) 

ZS44/28.6/H8 (Top) |  EC44/40/H12 (Bottom) 

ZS44/28.6/H8 (Top) |  ZS56/40/H4 (Bottom) 

Get your S.H.I.S Straight ! Use Cane Creek Fit Finder to correctly identify your headset here.